The XGuard team’s standards of excellence

To ensure superior operational efficiency and service quality, the XGuard team has operational standards in place. These standards are one of the added values of the XGuard security service.

Our standards of excellence are based on our 4 pillars: quality, economy, reliability and workforce recruitment and management. These pillars allow us to deliver consistent service to our customers. Moreover, they contribute to making us the best security company in Quebec.

Quality

In terms of quality, there is no other better than us in the market. We offer you the best security professionals, nothing less. That makes our price/quality ratio the best on the market. XGuard is committed to providing you with a customer experience and value that is unmatched in the marketplace.

One aspect that sets us apart from the competition is our supervisors. Our agents are continuously supervised on site and remotely by a supervisor. Our supervisors ensure a good follow-up of our agents.

Reliability

Thanks to our management technologies and our unparalleled operational efficiency, we guarantee you an agent at the position. Moreover, when an agent is late, we know it and we take care of it. In fact, you will no longer have to worry about late and no-shows from security guards.

Economy

With our security guards in place you will have a reduction in your labor and operating costs. Moreover, your security will be better which will allow you to have a reduction of the losses related to the cost of the non-security.

Recruitment and manpower management

XGuard takes care of everything. We train, deploy and manage our teams according to your requirements to ensure the safety of your work sites. You’ll have the right people on the job, no matter what the situation.

You won’t find better elsewhere, we are the best security agency in Quebec.

XGuard is not a security agency like the others. We have many characteristics that set us apart from the competition, such as our commitment to innovation and our outstanding customer service. These characteristics allow us to be one of the fastest growing security companies on the market.

An innovative company

A commitment to innovation is at the heart of XGuard’s corporate vision. We use and develop software solutions that leverage artificial intelligence and machine learning to automate processes and deliver the best efficiency on the market. Our goal is to revolutionize the security market with our technological breakthroughs.

You can visit XGuard Robotic to learn more.

THE best customer service

When it comes to customer service, there’s no better company on the market than XGuard. You’ll find modern security services tailored to today’s needs. You can count on our team of experts with over ten years of experience in the field.

XGuard app

Une des technologies que nous utilisons et qui rend notre service à la clientèle efficace est l’application XGuard utilisée par nos agents. Elle nous permet de faire un suivi en temps réel de nos agents, de réduire la quantité d’absence et d’avoir le système de facturation le plus efficace du marché. Grâce à l’application, nous avons connaissance si l’argent est en retard et on s’en occupe! 

Daily report

We offer you 24/7 communication with a dedicated manager. In addition to that, XGuard provides you with daily reports reflecting the impact of our services on your operations.

Agent monitoring

Another aspect that separates our customer service from the competition is our supervisors. Our agents are continuously supervised on site and remotely by a supervisor dedicated to your operations.

XGuard Academy

Our agents are trained at the XGuard Academy: our professional training center that offers training customized to your needs to provide a unique quality service. The XGuard Academy ensures the quality of the service provided.

That’s the XGuard difference, you won’t find anything like it on the market!

Our beginnings

Founded in 2020 in the midst of a pandemic, XGuard is leveraging its technology and engineering expertise to renew its practices and the security industry. In the first 75 days of its creation, XGuard grew from 5 to 300 employees, becoming the fastest growing security company in Canada. In addition, in the first 15 months of operation, XGuard went from $0 in revenue to $25 million in revenue.

Today

Today, XGuard is a leader in security services and security solutions. XGuard helps companies secure their human and material assets to achieve their growth objectives. We work in the construction, health, retail, real estate management, logistics and government sectors, among others.

XGuard can count on the best customer service in the industry, one of the reasons why we are the best security company in Quebec.

In figures XGuard is: 250 billion assets protected, more than 100 large companies that trust us and more than 1200 active employees. All this in only 2 years of existence.

The future of security

Innovation is the driving force behind XGuard and the future of the security industry is here!

Already today, technology is at the heart of XGuard and we use a wide variety of management technologies that allow us to have the best operational efficiency on the market.

As for the future, we plan to use even more technology in our operations and our goal and vision is to revolutionize the security market.

XGuard Robotic is part of this vision and autonomous drones are the first step towards our vision.