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Privacy Policy

Last updated: March 2026

At XGuard Security Inc. (hereinafter “XGuard,” “we,” “our,” or “us”), the protection of your personal information is a priority. This privacy policy describes the types of personal information we collect, why we collect it, how we use it, and the measures we take to protect it. By using our websites (xguard.ca, formation.xguard.ca, agence.xguard.ca) or our services, you agree to the practices described in this policy.

1. Person Responsible for the Protection of Personal Information

In accordance with Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25), XGuard has appointed a person responsible for the protection of personal information. For any questions regarding this policy or your personal information, you may contact us at:

XGuard Security Inc.

9380 Saint-Laurent Boulevard

Montreal, Quebec H2N 1N3

Email: [email protected]

Phone: (438) 802-0475

Website: https://xguard.ca

2. Personal Information Collected

We collect the following personal information when you use our forms, register for a training program, or request a quote:

  • Last name and first name
  • Email address
  • Phone number
  • City of residence
  • Company name (if applicable)

This information is collected through:

  • Quote request and estimation forms
  • Training registration forms (security guard, first aid, drones)
  • Interactions between you and our websites (contact requests, live chat)

3. Purposes of Collection

The personal information collected is used for the following purposes:

  • Processing and responding to your quote or information requests
  • Managing your registration and training file
  • Sending you communications related to our services (confirmations, reminders, summons)
  • Sending you promotional offers, with your consent
  • Improving our services and the user experience on our websites

4. Cookies and Log Files

We use cookies and log files to collect certain browsing information, including:

  • Date and time of connection
  • Type of browser used
  • Pages visited on our websites

This data is used for statistical purposes and to improve the quality of our services. You may configure your browser to refuse cookies, but some features of our websites may then be limited.

5. Retention of Information

We retain your personal information only for the duration necessary for the purposes for which it was collected, or in accordance with applicable legal requirements. When your information is no longer needed, it is securely destroyed.

6. Right of Access, Rectification, and Deletion

In accordance with Quebec legislation, you have the following rights:

  • Right of access: You may consult the personal information we hold about you.
  • Right of rectification: You may request the correction of inaccurate or incomplete information.
  • Right of deletion: You may request the erasure of your personal information when it is no longer necessary.
  • Right to withdraw consent: You may withdraw your consent to the use of your information for promotional purposes at any time.

To exercise any of these rights, please contact us:

XGuard Security Inc.

9380 Saint-Laurent Boulevard

Montreal, Quebec H2N 1N3

Email: [email protected]

Phone: (438) 802-0475

We are committed to responding to your request within 30 days.

7. Right of Opposition and Withdrawal

You have the right to object to your personal information being used for marketing purposes or the sending of promotional communications. To unsubscribe from a mailing list or exercise your right of opposition, you may:

  • Click the unsubscribe link in our emails
  • Write to us at [email protected]
  • Call us at (438) 802-0475

8. Security of Information

Your personal information is stored in a secure environment. All individuals working at or with XGuard are required to respect the confidentiality of your information. We implement the following security measures:

  • HTTPS protocol (encrypted communications)
  • SSL certificate (Secure Sockets Layer)
  • Strict access management (authorized personnel only)
  • Authentication by username and password
  • Firewall and network protection systems

We are committed to maintaining a high level of security by integrating the best available technological practices. However, no method of transmission over the Internet or electronic storage is entirely secure. We therefore cannot guarantee absolute security.

9. Disclosure of Information to Third Parties

XGuard does not sell, trade, or rent your personal information to third parties. We may, however, share certain information with service providers who assist us in the operation of our business (payment processing, email delivery), provided that these providers commit to respecting the confidentiality of your data.

10. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to review this page regularly.

11. Contact Us

For any questions regarding this privacy policy or the processing of your personal information, please contact us:

XGuard Security Inc.

9380 Saint-Laurent Boulevard

Montreal, Quebec H2N 1N3

Email: [email protected]

Phone: (438) 802-0475

Website: https://xguard.ca